Our Mission

is to improve the quality and value of health care for the people and the communities we serve.

We collaborate with members, doctors, employers and brokers to offer innovative, customized health and benefit solutions, delivered with exceptional service, all with the goal of improving value and quality across the health care system.

Harvard Pilgrim is one of the nation’s leading not-for-profit health services companies that, along with its subsidiaries, is improving the well-being of its 2.7 million customers. Our flagship health plans in New England provide health coverage to 1.3 million members, while another 1.4 million individuals are served through Health Plans, Inc., a subsidiary that provides integrated care management, health coaching and plan administration solutions to self-funded employers nationwide. We’re honored to be consistently among the nation’s highest-rated health plans.*

* Harvard Pilgrim Health Care (private HMO/POS and PPO plans) and Harvard Pilgrim Health Care of New England (private HMO/POS plans) have been rated 4.5 out of 5 in NCQA’s Private Health Insurance Plan Ratings 2016-17. NCQA’s Private Health Insurance Plan Ratings 2015-16. NCQA’s Private Health Insurance Plan Rankings, 2011-15, HMO/POS/PPO.

THE HARVARD PILGRIM HEALTH CARE FOUNDATION supports Harvard Pilgrim’s mission by providing the tools, training and leadership to help build healthy communities throughout Connecticut, Maine, Massachusetts and New Hampshire. Its focus is on increasing access to fresh, affordable food to low- and moderate-income families and communities in the region; supporting healthy, strong communities through grant contributions and community service; and addressing health disparities affecting diverse populations.

In 2016

nearly $2.5m
in grants to hundreds of nonprofit organizations
of employees participated in service or giving
hours volunteered by employees
in employee Mini-Grants funded to 770 nonprofits

Since its inception, the Foundation has granted more than $140 million in funds throughout New England. Harvard Pilgrim has been one of the top 10 Area’s Largest Corporate Charitable Contributors nine out of the last 10 years, according to the Boston Business Journal’s Corporate Philanthropy Summit.

THE HARVARD PILGRIM HEALTH CARE INSTITUTE’S DEPARTMENT OF POPULATION MEDICINE (DPM) is a unique collaboration between Harvard Pilgrim and Harvard Medical School. It’s the nation’s only medical school appointing department based in a health plan. The Institute’s mission is to improve health care delivery and population health through innovative research and teaching. Its staff includes leading physicians, researchers, clinicians and public health professionals.

Through a range of collaborative relationships with health plans and health delivery systems, the DPM faculty designs, implements and analyzes novel approaches to solving some of the nation’s most pressing problems of treatment of disease, prevention and public health, with a focus on activities that lead to significant, concrete change.

Areas of focus include: delivery systems-based research, surveillance and public health research, comparative effectiveness and prevention research, and policy research. In addition, the DPM sponsors teaching programs for medical students and residents that provide training in the types of settings where they will eventually practice. These programs instill both clinical skills and a sound knowledge of public and population health issues, including innovations in science and medicine, health care insurance systems, and disease prevention.

HEALTH PLANS, INC. (HPI) is a member of the Harvard Pilgrim family of companies with more than 35 years of experience administering customized health benefit plans for self-funded employers across all industries. As the largest third-party administrator in New England, HPI combines the flexibility and affordability of its innovative solutions with the power of Harvard Pilgrim’s exclusive provider network, giving businesses more control over their benefit spending without compromising access to high-quality health care.

Continuing Harvard Pilgrim’s national recognition for forward-thinking leadership and innovation, HPI, in partnership with subsidiaries MedWatch and TrestleTree, is expanding nationally to meet increasing employer demand for fully integrated, self-funded solutions focused on sustainable health care cost and risk management control. HPI is uniquely positioned to meet the needs of employers both locally and nationally.

MEDWATCH, a Harvard Pilgrim subsidiary, is a population health management firm covering hundreds of thousands of lives nationwide. Founded in 1988, their triple URAC-accredited solutions include a full spectrum of services, which can be provided to a given population for the health of their people.

Their products encompass services that cover the complete health care continuum—from biometric screening and chronic disease management to care management for catastrophic and complex diseases and much more. These services, combined with their comprehensive proprietary care management system, give MedWatch a unique advantage in the market to monitor and apply high-quality services to improve a population’s health in a cost-effective manner. Their integrated data and informatics platform and medical management technology allow them to offer one of the only fully integrated care management programs in the industry.

TRESTLETREE, a Harvard Pilgrim subsidiary, is a health transformation company that offers a full continuum of health behavior change services focused on the individual, family, workplace, physician practice and community.

TrestleTree’s training and unique behavior change model have achieved measurable and sustainable change for employees and their families, regardless of motivation level or severity of condition, which has resulted in improved health and lower health care costs for employers. TrestleTree’s core expertise of effecting behavior change for the non-adherent individual is also being leveraged within communities that are pursuing a value-based health model. TrestleTree is accredited by URAC for disease management.

For more information about Harvard Pilgrim, including our leadership and our recent accomplishments, visit www.harvardpilgrim.org.

Harvard Pilgrim Health Care


185 Asylum Street
Hartford, CT 06103


1 Market Street
Portland, ME 04101


93 Worcester Street, Wellesley, MA 02481
1600 Crown Colony Drive, Quincy, MA 02169
427 Main Street, Worcester, MA 01608

New Hampshire

650 Elm Street
Manchester, NH 03101

Harvard Pilgrim Health Care includes Harvard Pilgrim Health Care, Harvard Pilgrim Health Care of Connecticut, Harvard Pilgrim Health Care of New England and HPHC Insurance Company.


Harvard Pilgrim Health Care Foundation

93 Worcester Street
Wellesley, MA 02481

Harvard Pilgrim Health Care Institute

Landmark Center, 401 Park Drive
Boston, MA 02215

Health Plans, Inc.

1500 West Park Drive, Suite 330
Westborough, MA 01581

MedWatch, LLC

120 International Parkway, Suite 220
Lake Mary, FL 32746

TrestleTree, LLC

3715 Business Drive, Suite 202
Fayetteville, AR 72703